Privacy Policy

1. Introduction

Welcome to Nyata AI ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe, secure experience for all users of our AI assistant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. This policy applies to all users of our platforms, including visitors, registered users, and paying customers.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when using our service, including:

• Account Information: When you register for an account, we collect your name, email address, username, and password.
• Profile Information: Information you add to your profile, such as profile picture, biographical information, and preferences.
• User Content: Information you provide when using our AI assistant, including your messages, queries, and instructions.
• Payment Information: If you subscribe to our premium services, we process your payment information through our secure payment processors.
• Communications: Information provided when you contact us for support or communicate with us in any way.

2.2 Information We Collect Automatically

When you use our service, we may automatically collect certain information, including:

• Device Information: Information about the device you use to access our service, including hardware model, operating system, unique device identifiers, and mobile network information.
• Log Data: Details of your use of our service, including the date and time of access, features you have used, and the pages you have viewed.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.
• Usage Analytics: Information about how you interact with our service, including your interactions with the AI assistant, features used, and time spent on the platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending you technical notices, updates, security alerts, and administrative messages
• Responding to your comments, questions, and requests
• Personalizing and improving your experience
• Monitoring and analyzing trends, usage, and activities in connection with our service
• Training and improving our AI models and systems
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal obligations

4. Legal Basis for Processing (for EEA, UK, and Swiss Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we collect and process your personal information based on the following legal grounds:

• Consent: You have given your consent for processing for specific purposes.
• Performance of a Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
• Legal Obligation: Processing is necessary to comply with a legal obligation.

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who work on our behalf.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.
• Legal Requirements: When required by law or to protect our rights or the rights of others.
• With Your Consent: When you have given us permission to share your information.

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your personal information
• Requesting deletion of your personal information
• Objecting to or restricting certain processing activities
• Requesting the transfer of your personal information
• Withdrawing consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will take steps to securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Children's Privacy

Our service is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Nyata Ltd
Company Number: 16286344 (Registered in England and Wales with Companies House - gov.uk/companieshouse)
1f23 student Venture
University of west of England
Email: ibrahimlabaran201@icloud.com